Jan Chalupa Jan has been working for Alvao since 2008. Holding various roles from support and product specialist to ITSM Consultant, he has strong experience in implementing ITSM solutions in customer environment. As a consultant, his focus is on finding and implementing the most fitting solution according to customers’ requirements. He always chooses sensible solution over dogmatic approach. He is known for his ability to unite the whole team and maintain an excellent atmosphere even while working on demanding projects.