News

itSMF Slovakia organized their 11th annual conference. The theme being ‘007 – ITSM never dies’. An interesting analogy that reflected the content of the event. ITSM is not dead! It is evolving and maturing. The focus has shifted from ITIL® to include new practices such as Lean, DevOps, BRM and IT4IT. GamingWorks was asked to […]

“The conference – still – feels reassuringly old fashioned in an itSMF way: keen people eager to learn and excited to contribute. With good questions for the speakers – ones that expand and develop the topic rather than challenge or argue with it. And, as always, I hope to be back next year and can […]

The 2nd Edition of the ITSMF International E-Zine Forum Focus is now available.  It is a bumper edition and includes some great holiday reading whilst at the same time promotes the profession of ITSM widely. This edition again contains great articles from acclaimed contributors and some chapter insights including reports on the UK, Portugal, New Zealand […]

Early-Bird rates for itSMF Slovensko annual conference  2017 close December 15, which means you’ve got a small window to save up to €30 when your purchase a conference + workshop ticket.Why not head over to the tickets page right now & register to be part of the event. Then keep an eye on our Facebook page for […]

Ulf has been a member of itSMF for about 20 years. The year 2002 he was one of the founders of the Swedish chapter and for the following 8 years he served as a member of the board of directors of the Swedish chapter. He has been member of IPESC and IQaC/IQC since the committees […]

Paul is owner of GamingWorks, the company that developed the internationally renowned ‘Apollo 13 – an ITSM case experience’ ITSM simulation game as well as Cybersecurity, Project management, Business & IT-Alignment and DevOps business simulations. You will have opportunity to attend his workshop. Read more…

Harold has over 25 years industry experience, specialising in areas of Service Integration and Management (SIAM), IT Service Management (ITSM), DevOps, Project, Programme Management (PPM), ICT Strategy, ICT Governance, Outsourcing Management, Risk Management, Business Continuity Management, Digital Transformation and Organisational Change. He has lived and worked in Asia Pacific, Australia, New Zealand, Europe and Africa […]

Also Christian Tijsmans, the man with the golden Lego will come back to Slovakia. See Christian Tijsmans profile.

We are glad to announce that Ivor Macfarlane will come back to Slovakia. He had one of the best rated speech and a lot of conference participants want to see him again. You can read his article about our last conference with such a great feedback and the message: „Mostly though it was the delegates […]

Stuart Rance: In the mid-1990s I came across ITIL (the leading best practice framework for ITSM), and it was a revelation. It was like discovering a family that I never knew I had. Read whole article: https://itsm.tools/2016/09/22/the-past-and-future-of-it-service-management/