Consultant, trainer and author with an international reputation
Stuart is a consultant, trainer and author with an international reputation as an expert in IT service management and information security management. He was an author for ITIL® Practitioner Guidance, the lead author of RESILIA™: Cyber Resilience Best Practice, and the author of ITIL Service Transition, 2011 edition. Stuart is also chief examiner for RESILIA, an examiner for ITIL, and an instructor for ITIL, CISSP and many other topics. Stuart works with organizations all over the world, helping them use IT to create more value for their customers. He blogs at www.optimalservicemanagement.com and you can find him on Twitter as @StuartRance.