Executive Partner and Head of Consulting at OMNICOM
Executive Partner and Head of Consulting at OMNICOM with 15 years of the experiences in the service management. He helps organization to transform to be digital through introduction of the automation, collaboration, agile, devops and ITIL practices.
Miroslav shapes current trends in the service management as co-author of ITIL4 Practices, especially Service Desk and Service request management practices.
More information about Miroslav, see https://www.linkedin.com/in/hlohovsky/