8:45Tatiana Hederová, Igor Dimitrovič (itSMF Slovensko)
Opening (SK, EN)
9:00Rob Akershoek
ITSM in the Age of DevOps (EN)
9:30Miroslav Hlohovský (OMNICOM)
Digital transformation of enterprise (SK)
10:00Pavol Adamec (KPMG)
Regulators at the edge of tomorrow (SK)
11:00Martin Maštalír, Tomáš Ondovčík (CISCO)
DevOps, what about NetDevOps? And where is business value? (SK)
11:30Maroš Kortiš (Mangools)
Simple is hard - How to develop a SaaS that offers the best value for money on the market (SK)
12:00Karin Miškovská – Nemčeková
Customer experience as a „gamechanger“ (SK)
12:30Zdeněk Jelínek, Jiří Sláma (ALVAO)
What is the role of BizDevOps in the Microsoft Modern Workplace? (CZ)
18:30Peter Gerritsen
People, as seen from outer space (EN)
14:00Oliver Vyhnánek (CFI)
ITSM maturity modeling - Finding out where to start improvements (SK)
15:00Rob Akershoek
Merging DevOps and ITIL (EN)
8:45Pavol Holbík, Martin Lacko (itSMF Slovensko)
Opening (SK, EN)
9:00Dmitry Baryshnikov
Modern ITSM for high-loaded environments (EN)
9:30Štefan Chromik (Slido)
SW development according to customer experience (SK)
10:00Andrej Šimkovič (Slovenská sporiteľňa)
8 pillars for success in DEVOPS (SK)
11:00Radovan Slíž (OMS IoT Systems)
SmartPublicPole – Modern Digital Conditions - Public Lighting as a Key and Unique Data Network for SmartCities Supporting Projects (SK)
11:30Patrik Šolc (itSMF CZ)
"Why do the Finns and the Indians also need the Czechs?" or „How I had to learn that the hard way.“ (CZ)
12:00Martin Krupa (UI42)
How to get user experience involved in software development (SK)
12:30Tomáš Sýkora (Devoteam)
DIP into ServiceNow Integration (CZ)
14:00Miroslav Hlohovský, Cor Winkler Prins , Andy Richardson (OMNICOM & 4me)