Kaimar Karu

Director of Strategic Advisory

    Kaimar is the Director of Strategic Advisory at Mindbridge, a consultancy company operating out of Tallinn, Estonia and London, United Kingdom. He used to work as the Head of Product Strategy and Development at AXELOS, where he was responsible for leading the work on ITIL and PRINCE2, bringing in Lean, Agile, and DevOps principles and practices. He is the lead author of the official “ITIL Practitioner” guidance published in 2016, author of “ITIL and DevOps: Getting Started”, and co-author of “Using Kanban in IT Operations”.

    Before joining AXELOS, Kaimar was working with Skype, focusing on the modernization of ITSM and TechOps practices. He has a background of more than 20 years in Product and Service Management, Project and Program Management, IT Operations, and Software Development. Recently, he has been focusing on leveraging Complexity Thinking and the Cynefin framework in Digital Transformation, IT Management, IT Service Management, and Project Management.